The Perfect Blend: How to Successfully Combine AI and Human Approaches to Business
Combining a human and machine approach will change the efficiency, revenue and productivity of your business.
When looking to Hollywood for our data on AI — out-of-control robots taking over the world or coming back from the future to alter history — it’s no wonder we might fear it. But I saw an image the other day that illustrates the problem with this thinking perfectly:
A robot tries to pass a slice of bread to a prisoner, pressing it up flat against the prison bars. A human trains the robot to turn the slice sideways so it fits, and it successfully passes the prisoner their bread. Then, when the robot is unable to fit a bowl of water through the bars, they attempt the same solution: turning it sideways. The bowl passes through fine, but the water spills onto the floor.
There is no need to worry about AI making our decisions or taking our jobs. AI can present data, but it needs humans to provide the data. While that may sound like a simple, one-off task that could then spiral out of control, humans are needed not only to train and explain, but also sustain AI operation long-term. These three roles are vital to a healthy relationship between AI and humans. By balancing the speed and accuracy of AI with the human ability to identify right from wrong, you can create a powerful blend that will radically alter the trajectory of your business.
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Hiring the Right Personality Matters, and AI Can Help
It’s important to find the right employees in order for your business to succeed. Here’s how AI can help you find the perfect match.
Between companies and departments, businesses typically have many different people running interviews. While not everyone is good at reading personalities, an interviewer should be — if he or she hopes to find the best candidate. Interviewing for the right personality in a potential employee gives you greater security in his or her fit for the role and within the company and in that person’s ability to build a long-term relationship. Combining human interviewers with AI systems allows you to find the best fit faster.
First, here are some ways you can start to identify ideal candidates.
Understand what drives people
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